
FAQ
Do you make matching leashes or accessories?
Do you make matching leashes or accessories?
Not yet, but stay tuned!
What if my collar doesn't fit?
What if my collar doesn't fit?
Contact us and we'll work with you on an exchange or adjustment. Getting the right fit for your pup matters to us.
How do I measure my dog for the right size?
How do I measure my dog for the right size?
Measure around your dog's neck where the collar will sit, leaving room for two fingers to fit comfortably. Then match your measurement to our size chart (Small 9–11", Medium 12–14", Large 15–16").
How long does it take to make and ship my order?
How long does it take to make and ship my order?
Since each collar is handmade to order, please allow 7-9 business days for crafting, plus shipping time. You'll get a tracking number once it's on the way.
Are the collars adjustable?
Are the collars adjustable?
Each collar is made to your selected size, with some adjustability built in for the perfect fit.
Do you offer returns or exchanges?
Do you offer returns or exchanges?
Because collars are handmade and often personalized, please review our return policy. We're happy to help with sizing issues or defects — just reach out.